Privacy Policy

Last updated: 20 May 2026

This Privacy Policy describes how CriticalSpawn.info ("Critical Spawn", "we", "us", or "our"), operated from Sydney, New South Wales, Australia, collects, uses, discloses, and manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at criticalspawn.info, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.

1. Who We Are

Critical Spawn is an independent video game review and esports tournament coverage platform based in Australia. Our registered office is located at Level 12, 1 Market Street, Sydney NSW 2000, Australia. You can contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, and any other details you voluntarily provide through our contact or registration forms.
• Newsletter subscriptions: email address provided when subscribing to our mailing list.
• Tournament registrations: team name, captain name, email address, and player usernames submitted via our tournament registration form.
• Usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs, collected automatically via server logs and analytics tools.
• Cookie data: information stored in cookies and similar technologies as described in our Cookie Policy.

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and editorial updates (only if you have subscribed).
• To process and manage tournament registrations.
• To analyse website usage and improve the quality and relevance of our content.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or abusive activity on our platform.

We will not use your personal information for purposes other than those listed above without your prior consent, except where required or permitted by law.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have given us clear consent to process your data for a specific purpose (e.g., newsletter subscription).
• Contractual necessity: where processing is necessary to fulfil a request you have made (e.g., tournament registration).
• Legitimate interests: where processing is necessary for our legitimate interests (e.g., website analytics, security), provided those interests are not overridden by your rights.
• Legal obligation: where we are required to process data to comply with Australian law.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service providers: trusted third-party providers who assist us in operating our website and services (e.g., email delivery, analytics), subject to confidentiality obligations.
• Legal requirements: where disclosure is required by law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Any third-party service providers we engage are required to handle your personal information in accordance with the Australian Privacy Principles.

6. Data Storage and Security

Your personal information is stored on secure servers located in Australia or in countries with comparable data protection standards. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and encourage you to use strong passwords and exercise caution when sharing personal information online.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months. Tournament registration data is retained for the duration of the relevant event plus 12 months.

8. Your Rights

Under the Australian Privacy Act and, where applicable, the General Data Protection Regulation (GDPR), you have the following rights:

• Access: you may request a copy of the personal information we hold about you.
• Correction: you may request that we correct inaccurate or incomplete information.
• Deletion: you may request that we delete your personal information, subject to legal retention obligations.
• Withdrawal of consent: where processing is based on consent, you may withdraw it at any time.
• Unsubscribe: you may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
• Complaints: you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites, including game publishers, esports organisations, and event venues. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Cookies

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Critical Spawn, Level 12, 1 Market Street, Sydney NSW 2000, Australia